PRIVACY POLICY

Effective Date: January 1, 2025

Last Updated: November 11, 2025

Introduction

Basalt Health, Inc. ("Basalt," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website at basalt.health (the "Site").

This Privacy Policy applies only to information collected through the Site. It does not apply to information we process on behalf of our healthcare organization customers, which is governed by our agreements with those customers and applicable healthcare privacy laws.

Information We Collect

Information You Provide

When you fill out forms on our Site—such as requesting a demo, subscribing to our newsletter, or contacting us—we collect the information you provide, which may include your name, email address, phone number, company name, and job title.

Information Collected Automatically

When you visit the Site, we automatically collect certain information, including:

  • IP address and general location

  • Browser type and operating system

  • Pages viewed and time spent on the Site

  • Referring website or source

  • Device identifiers

We collect this information using cookies and similar technologies. See "Cookies" below for more details.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and requests

  • Send you information about our products and services

  • Improve and optimize the Site

  • Analyze Site traffic and usage patterns

  • Protect the security and integrity of the Site

  • Comply with legal obligations

How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Companies that help us operate the Site, send emails, or analyze Site usage, subject to confidentiality obligations.

  • Legal Requirements: When required by law, legal process, or to protect our rights, safety, or property.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

Cookies

We use cookies and similar technologies to understand how visitors use the Site and to improve your experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential cookies: Required for the Site to function properly.

  • Analytics cookies: Help us understand how visitors interact with the Site (e.g., Squarespace Analytics).

  • Marketing cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

Your Choices

Email Communications: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email. We may still send you transactional or administrative messages.

Cookies: You can manage cookie preferences through your browser settings.

Do Not Track: We do not currently respond to "Do Not Track" signals.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

Security

We use reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is completely secure.

Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

The Site is not intended for children under 18, and we do not knowingly collect information from children.

International Visitors

If you are visiting from outside the United States, your information will be transferred to and processed in the United States.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Basalt Health, Inc.
817 Broadway
New York, NY 10003
Email: privacy@basalt.health